Republic of the Philippines — Official Government System
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OFFICE OF THE OMBUDSMAN

Republic of the Philippines

OMB-C-2025-0028

medium

Red tape and failure to act — systematic delay in processing medical clearances and accreditation renewals causing closure of three private hospitals

Case Stage Progress

Stage 5 of 22: docketing

Case Information
Complaint IDOMB-2025-0051
Docket NumberOMB-C-2025-0028
Date Received1/22/2025
Sourceletter
Case Typered tape
Statusunder investigation
Prioritymedium
Priority Score45
Completeness85%
RegionRegion II
Amount Involved—
Primary Respondent
NameRD Leonora Bituin, Dr. Carmen Reyes (Fictionalized)
PositionDOH Regional Director / Medical Center Chief
AgencyDOH Region II / Cagayan Valley Medical Center
Rankdirector
Gov't Branchexecutive
ComplainantDr. Hernando Lim (Complainant-Physician)
Complainant Typecitizen
Allegations & Details

Nature of Complaint

Red tape and failure to act — systematic delay in processing medical clearances and accreditation renewals causing closure of three private hospitals

Alleged Acts or Omissions

Deliberate delay in processing accreditation papers beyond 180-day limit, requiring unofficial payments for expedited processing, failure to respond to follow-up communications, selective enforcement targeting politically-unaligned health facilities

Date of Incident2024-06-01
Place of IncidentDOH Region II Office, Tuguegarao City
Project—